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our adverse weather policy In cases of adverse weather the following policy applies: Where adverse weather conditions, such as snow, prevents our 
cast and staff from getting to the theatre, to the point where the 
performance cannot go ahead, then the performance would be 
cancelled and customers will be entitled to a refund. We try hard 
to ensure that all our performances go ahead as planned, as we 
are aware many of our customers try hard to get here, and not 
everyone is affected in the same way by such conditions. Cancelled shows are highlighted on our website and on our Twitter feed (@TheOldRep). Subject to availability, we may offer you an alternative date on which to see the show, or offer you a choice to see a different production. However if you would prefer a refund, you will need to keep your tickets safe and contact the Box Office when open. Where adverse weather has not prevented our cast and staff from getting to the theatre the performance will go ahead. We are aware that some customers may not be able to get to the theatre, however in line with other similar entertainment venues; we are not able to offer refunds to customers who cannot get here as weather conditions lay outside of our control. We may be able to offer you an alternative date to see the performance, however due to high sales during the remainder of the run this might not be possible. Current production: Alice in Wonderland Box Office opens at 9:15am: one hour before the morning performance and will remain open all day to support afternoon performances (times vary throughout the run). We continue to make every effort to ensure our venue is open and accessible where possible and safe to do so.
Ticket Office: 0121 359 9444 Terms & Conditions | Technical Specifications
The Old Rep Theatre, Station Street Birmingham B5 4DY © 2015 Old Rep Theatre. All rights reserved Birmingham Ormiston Academy Theatre Ltd registered in England & Wales. No. 9160896.